How We Use Your Enquiry Details

The controller of your personal data is Shandong Jirun Environmental Protection Technology Co., Ltd. (山东济润环保科技有限公司), Yinlong Industrial Park, Zhangjiawa Subdistrict, Laiwu District, Jinan, Shandong,China. For any question about this notice or your data, email contact@bagassemfg.com.

When you use the enquiry form we receive:

• your name, company, country and email address (required);
• the products, model numbers, quantity, target market, grease barrier and message you choose to add;
• the page you came from on this website, so we know which product you were looking at.

If you write to us by email or WhatsApp instead, we receive what you send there. We do not ask for, and you should not send, payment details or special categories of personal data.

We use these details to reply to your enquiry, prepare quotes, send samples and, if you place an order, to handle that order. The legal basis is the steps you ask us to take before a possible contract (GDPR Article 6(1)(b)) and our legitimate interest in answering business enquiries (Article 6(1)(f)). We do not use them for automated decision-making, and we do not add you to a mailing list.

• Our customer relationship system, hosted on Cloudflare and Supabase, receives the form submission and keeps a copy so we can follow up your enquiry.
• Web3Forms receives the form submission from that system and forwards it to our sales mailbox.
• Cloudflare hosts this website and keeps short-term technical logs, such as IP addresses, to deliver the pages and protect them from abuse.
• Alibaba Cloud Enterprise Mail, our email provider, stores the enquiry and our correspondence with you in China.
• Google Analytics (Google Ireland Limited), only if you accept analytics cookies: see Cookies below.

We share your details with no one else, except where the law requires it.

Shandong Jirun Environmental Protection Technology Co., Ltd. is based in China, so your enquiry is read and answered there, and the service providers above may process it outside the UK and the European Economic Area. By sending an enquiry to a manufacturer in China, you ask us to process it there.

We keep enquiries and the correspondence that follows for as long as needed to answer them and to handle any resulting business, and no longer than 5 years after our last contact with you, unless the law requires us to keep order records longer.

You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to its use, or to receive it in a portable format. Email contact@bagassemfg.com and we will reply within one month. You can also complain to the data protection authority where you live, for example the Information Commissioner's Office in the UK or your national authority in the EU.

With your consent, this website uses Google Analytics 4 to count page views and see which pages buyers use, including whether an enquiry was sent. Google Analytics sets cookies named _ga and _ga_*, does not store full IP addresses, and keeps the data for 14 months. Google may process it in the United States. We use no advertising or other tracking cookies.

Analytics only starts after you choose Accept in the cookie notice. Your choice is stored in your browser. You can change it at any time from Cookie settings; choosing Reject removes the Google Analytics cookies from this site.

We will post any change to this notice on this page and update the date below.